Reflections on Hotel Lobby Service and Management in the Context of Artificial Intelligence

Daiming Yu

Abstract


With the deepening development of artificial intelligence (AI) technology in all spheres of society and its successive application in more industries, AI technology has become a capable assistant for our national development in the new era. With the continuous development of traditional hotel industry, large staff cost, high turnover rate, frequent replacement and other problems have emerged in succession, but contrast, AI technology can better solve these relevant problems. In light of the advantages of AI technology, if AI technology is applied to the specific service and management of traditional hotel lobby, it will certainly promote the further development of traditional hotel lobby service and management, and the deep application of AI technology in the hotel lobby service and management will also certainly enable the traditional hotel industry to find its own innovative development path in the new era.

Keywords


Artificial Intelligence (AI); Hotel Lobby; Service and Management

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References


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Zhang Cuili. Discussion on Countermeasures forTransformation and Upgrading of Traditional Hotelsin the Era of Artificial Intelligence [J]. Tourism Overview(Second Half of the Month), 2018(12):61+63.

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DOI: https://doi.org/10.36012/ems.v2i2.2799

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